Privacy policy
At Comfort Step, we respect your privacy and keep things simple. This policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order. By using our site, you agree to the practices outlined below.
Information We Collect
Personal Information
When you place an order or contact us, we collect only the information needed to complete your purchase and support you as a customer. This may include your name, email address, shipping address, and payment details.
Website Usage Information
We also collect basic technical information such as IP address, device type, and browsing activity. This helps us understand how the site is used and improve the experience.
How We Use Your Information
Order Fulfillment
Your information is used to process orders, ship products, handle returns, and provide customer support.
Communication
We may use your email address to send order confirmations, shipping updates, and service-related messages. Promotional emails are optional and can be unsubscribed from at any time.
Data Protection
We use standard security measures to protect your personal information from unauthorized access or misuse. While no online system is completely secure, we take reasonable steps to safeguard your data.
Cookies
We use cookies and similar tools to make our website function properly and to improve performance. You can manage or disable cookies through your browser settings at any time.
Third-Party Services
Our website may include services or links provided by third parties, such as payment processors or analytics tools. These providers have their own privacy policies, and Comfort Step is not responsible for their practices.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in how we operate or to meet legal requirements. Any updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: support@getcomfortstep.com